How to Log In and Access Your Healthy Together Account (Participants)

👋 Welcome!

This guide will help you log in to your Healthy Together account so you can apply for benefits, check your status, or manage your existing application. You can access Healthy Together through the mobile app or web browser—whichever is easiest for you.

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✅ Step 1: Download the App or Use the Web

You can log in through either method:

📱 Mobile App
Download the Healthy Together app from the App Store or Google Play.

💻 Web App
Visit your program’s web portal: [Search for your state program online]

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✅ Step 2: Create Your Healthy Together Account

1. Open the app or website and click “Get Started.”

2. You can register using either:

   • A mobile phone number, OR

   • An email address

1. You’ll receive a PIN code by text or email to verify your account.

   • PINs are valid for 10 minutes

   • If your code expires, just click “Resend PIN” to get a new one

🔐 TIP: Be sure to use the same email or phone number every time you log in to make accessing your information easier.

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✅ Step 3: Choose Your State

After you’ve entered your PIN code, you’ll be prompted to select your state.

• Scroll through the list and choose [your state]

• Click Continue to move on

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✅ Step 4: Select Your Program

On the program dashboard, choose the option that matches your role.

• If you are a Participant (e.g., an older adult), select:
  “Participant: [your program]”

This ensures you are taken through the correct steps for your program.

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✅ Step 5: Apply or Connect to Your Account

Once you're on the program homepage, you’ll see two options:

• Apply – If this is your first time and you haven’t submitted an application yet, click Apply to get started.

• Connect to My Account – If you've already applied and want to check your status or update information, click Connect to My Account

ℹ️ To connect to an existing application, be sure to use the same email or phone number you used when you first applied.

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🛠 Having Trouble?

• Make sure your PIN code hasn’t expired (they last 10 minutes)

• Check that you're using the same phone or email each time

• Double-check that you've selected the correct state and program

If you're still having issues, contact your local agency or program support team for help.