Performing Transactions in the Healthy Together App

Summary

Learn how to securely process FMNP transactions using the Healthy Together app.

Common Questions

Why is a PIN code required when scanning a QR code?
The PIN provides added security, especially for users with physical cards or printed QR codes.

Is there a limit on incorrect PIN attempts?
Most programs do not limit the number of PIN attempts.

Can multiple cashiers use the app at the same time?
Yes. Multiple devices can process transactions simultaneously. Each runs independently and remembers its location.

Do I need to enter the location for every transaction?
No. The app remembers the last used location on each device.

Is a transaction description required?
No, unless your program specifically requires it, descriptions are optional.